Privacy policy
Last updated: June 13, 2025
My store operates this shop and website, including all information, content, features, tools, products, and related services (collectively, the “Services”) to provide you, as a customer, with a personalized shopping experience. The store is powered by Shopify, which enables us to deliver the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or transaction, or otherwise communicate with us. In case of any conflict between our Terms of Service and this Privacy Policy, the Privacy Policy shall prevail regarding collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understand the terms for collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified such that it cannot identify you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, where you reside, and as allowed or required by applicable law:
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Contact Information: name, billing address, shipping address, phone number, email.
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Financial Information: credit/debit card numbers, bank account numbers, payment method, payment confirmation, and other payment details.
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Account Information: username, password, security questions, preferences, settings.
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Transaction Information: items you browse, add to cart or wishlist, purchase, return, exchange, cancel, and your past transactions.
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Communications: any information included in your communications to us, such as customer service inquiries.
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Device Information: device data, browser/network connection details, IP address, and unique identifiers.
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Usage Information: how and when you access or interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you: when you create an account, access or use the Services, contact us, or provide your information.
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Automatically via the Services: from your device while using our products or websites, and through cookies and similar technologies.
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From service providers: who implement technology on our behalf and collect or process your information.
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From our partners or other third parties.
How We Use Your Personal Information
Based on how you engage with the Services, we may use your personal information to:
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Provide, customize, and improve the Services: fulfill our contract with you, process payments and orders, remember your preferences and products of interest, send account notifications, handle returns or exchanges, enable reviews, and create a personalized shopping experience (including product recommendations).
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Marketing and Advertising: send marketing communications via email, SMS, or postal mail, and display online advertisements based on your purchase and browsing behavior.
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Security and Fraud Prevention: authenticate your account, secure transactions, detect fraudulent or malicious activity, and protect public safety. If you create an account, you’re responsible for keeping your login credentials secure.
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Communications: provide customer service, respond to your inquiries, and maintain our relationship with you.
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Legal Purposes: comply with applicable laws, respond to lawful legal processes, assist authorities, investigate potential breaches, enforce our agreements or policies, and defend our rights and those of users or third parties.
How We Disclose Personal Information
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes, consistent with this Privacy Policy, including:
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To Shopify, service providers, and other third-party vendors: for IT, payment processing, analytics, customer service, cloud storage, fulfillment, and shipping.
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To marketing and business partners: for advertising and promotional purposes. They will use your information according to their privacy policies. Depending on where you live, you can opt out of targeted advertising.
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At your direction or consent: for instance, to ship orders or use social media widgets.
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To affiliates or within our corporate group.
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In connection with business transactions: such as mergers or bankruptcies.
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To comply with legal obligations: legal processes, law enforcement, or to protect rights.
Relationship With Shopify
The Services are hosted by Shopify, which processes your personal information to provide and enhance the Services. Shopify may transfer your data to third parties for these purposes. You can learn more and exercise your data rights at Shopify’s Consumer Privacy Policy and Privacy Portal.
Third-Party Links
Our Services may contain links to third-party websites. If you access these, we recommend reviewing their privacy and security policies. We do not endorse or assume responsibility for their content or practices.
Children’s Data
The Services are not intended for children under the legal age in your jurisdiction, and we do not knowingly collect data from them. If you’re a parent or legal guardian and believe your child has provided us data, contact us to request deletion. We don’t knowingly “sell” or “share” personal information of minors under 16.
Security & Data Retention
No security system is flawless. Transmission of sensitive data may not be entirely secure. We do not recommend sending highly sensitive information via unencrypted channels.
We retain personal information as needed—for account management, regulatory compliance, dispute resolution, or policy enforcement.
Your Rights
Depending on your jurisdiction, you may have rights to:
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Access / Information: obtain the personal data we hold.
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Deletion: request erasure of your data.
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Rectification: correct inaccurate data.
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Portability: receive your data and have it transferred.
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Opt-out of sale/sharing for targeted advertising: where applicable. This includes honoring Global Privacy Control signals.
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Manage communication preferences: unsubscribe from marketing while still receiving transactional messages.
If you’re in the UK or the EEA, additional rights may apply: to contest or restrict processing, or withdraw consent at any time (without affecting prior processing).
Submit requests via our Services or contact us using details below. We will verify your identity and respond within applicable timeframes. You may designate an authorized agent with proof of authorization.
Complaints
If you wish to lodge a complaint regarding our privacy practices, contact us. You may also escalate complaints to your local data protection authority (e.g., in the EEA, see the list of authorities).
Cross‑Border Transfers
We may transfer and process your personal data outside your country. Transfers from the EEA or UK will be subject to appropriate safeguards, such as EU Standard Contractual Clauses or UK equivalents.
Policy Updates
We may update this Privacy Policy anytime to reflect legal, operational, or business changes. We will update the date above and provide notice as required.
Contact
If you have questions about this Privacy Policy, or wish to exercise your rights, please call us at [XXX], email us at contact@safe2me.com, or contact us at Rue Denis Diderot, Ronchin, 59790, France. For data protection purposes, we are the controller.
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